We provide 2 pieces of hardware:
Yes the first installation is for free. However onsite support after the initial free installation will be chargeable. For more details please refer to our WiFi Technical Support Price List.
To view the Mac address of the antenna:
To check whether your location is covered, please visit the WiFi Coverage page and check your location against our coverage map.
Subject to the WiFi service being available in your service area, please visit the WiFi Services page to view all the available packages in your city/town.
Indeed. For example, if you have Flex 4 service active you can upgrade to Flex 6 by purchasing a Voucher Card for Flex 6 and then use the Flex 6 card to renew your monthly subscription once your Flex 4 Subscription has expired and you will then be automatically on Flex 6. Vice versa you can go back to Flex 4 (from Flex 6) simply by using the Voucher Card for Flex 4 once your Flex 6 Subscription has expired.
Absolutely. You can connect PCs or wireless devices to your WiFi router.
Theoretically Yes.