Rawafed would like to take this opportunity to sincerely thank all our customers and resellers for your ongoing support and all the very positive feedback we received under what was a very difficult time for you all and our business.
The team at Rawafed have been working extremely hard to ensure firstly the return of our service to all our customers and secondly to ensure that there will be no further disruptions as was experienced during the 1st part of July, even though we are aware that there has been some strong and false allegation made on various forums about Rawafed, including the misuse of our company logo. However, I can assure you all that we are taking the appropriate legal action against these companies and individuals.
As a thank you for your dedication and support, we have decided to provide all our customers with a free data allowance equivalent to 1 month. This is inclusive of the 14 days of service disruption (30-6-2016 until 13-7-2016). We will also be providing an additional 15 days as a complimentary gift upon subscription renewal.
Rawafed has worked tirelessly to ensure that all the issues causing the service being interrupted will not happen again. Rawafed aim is to provide the best internet services in Libya for the people of Libya with a very affordable prices.
To our customers that decided to leave our services, we are truly sorry you have decided to leave us and we understand why. We hope one day you would like to return to Rawafed to reconnect to our services and get the best Tooway service and speed in the Libyan market today.
Please contact our sales team either via our website, www.rltt.net, phone our sales team at +218213660201, or please come and visit us at our offices, we would love to meet you and welcome you back.
I have a huge amount of gratitude and appreciation for the overwhelming support we received from the majority of our customer & resellers and I look forward to our future together while providing you all with the best service in Libya – insha’Allah.
You can download the press release in both Arabic and English as a PDF document by clicking on the following link.
Copyright © 2016 Rawafed Libya for Telecommunication & Technology